About Net

What is Net?

Net is a social tennis community where players of all skill levels come together to connect at the Net. We aim to make tennis accessible and enjoyable for everyone. We started in May 2024 with 30 mates in a WhatsApp group! The community is still new and we are super excited about working on a plan to serve the growing Net community.

When and where does Net meet?

Our main events happen weekly from May through to September (the summer season) at locations across London, with first access posted in our WhatsApp group each week during this period. We run other exciting events such as Socials and Master Classes during this time too! In the Winter/Autumn season, we run sessions on a weekly/fortnightly basis on weekend mornings.

How do I join a session?

Please join the WhatsApp group for event details. To manage current demand, we accept people into the WhatsApp group in batches on a Sunday, so you don’t miss any comms!

Cost and Payments

How much does it cost to play a tennis event?

Game costs vary depending on court locations, but are typically £6-8 per person. If you come just to the afters (not playing tennis), there’s no charge. Special event costs vary.

I bought a ticket but can no longer make it, what do I do?

We recommend please first using the self-service function on Ticket Tailor to cancel your ticket with ease up to this 48 hour window. You can also notify the Net admin in the WhatsApp group who communicated the tickets at least 48 hours before so we can give your ticket to someone else. If Net is notified 48 hours before the event, we will refund you (minus the booking fee). If it is after this, unfortunately we cannot issue a refund. Please find our refund policy here.

Equipment and Participation

What happens if it rains and it’s an outdoor event?

We will make a call on the day notifying whether there is play by midday and if cancelled, you will be refunded your ticket fee. Booking fees will not be refunded as this covers ticket vendor fees (they don’t refund us the fee to use their ticket system if an event is cancelled).

Do I need to bring my own racket and tennis balls to the tennis events?

If you have a racket, please bring it. We have a few spare rackets but availability is limited.
We provide all the tennis balls so don’t worry about using your tennis balls!

Can I invite friends to join?

Yes! Feel free to invite your friends to join our community by inviting to the WhatsApp group (requests are approved in the batches across the week))/or booking a ticket for them.

Community and Conduct

What are the community guidelines?

Our community guidelines emphasise respect, safety, and positive communication. Please review the detailed community guidelines here

What do you do with my personal information?

Net Socials is committed to protecting the privacy and security of our members’ personal information. We have a data policy that outlines how we collect, use, and protect your data in accordance with UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Find more on our data policy here

How do I learn about your policies?

We have a Health & Safety Policy, Afters Drinks Policy and Safe Guarding Policy designed to keep you and all of our community safe. These are available upon request.

Getting Involved

How can I support Net or get more involved?

We welcome support with open arms as we grow, particularly with hosting a location, or knowing how we can get support with firm bookings on courts. You can out more about getting involved here

How can I provide feedback or suggestions?

We value your feedback! You can share your ideas and suggestions through the form here on our website or speak directly with one of the organisers.

Have another question?

Please reach out to info@netsocials.co – one of the team will be in touch very soon!